Newquay Apartments operate in a transparent and straightforward manner without hidden or unexpected charges. The commission rates reflect the degree to which we manage the practical business of letting and managing your self catering accommodation in Newquay, Cornwall. At the Gold level, we take care of all the practicalities of managing your property, including maintenance. Our clear system of charges allows you to weigh up the different packages to select the best option for you, whilst also being very clear about the revenue that your holiday accommodation in Newquay will generate.

BOOKINGS

Customer booking requests will either be made online or via one of our reservationists. Once this request has been registered and availability confirmed, the Customer will be required to pay a deposit of £50 per bed space, or the full amount if less than 8 weeks before the arrival date.

Once the deposit has been received, we will send a booking confirmation and receipt to the Customer and email notification to the Owner. Full payment will then be taken 8 weeks before the arrival date. All payments in respect of a booking are paid to us. At the end of each month, we will pay you the total cost of the booking during that period minus the commission.

We provide a live availability chart and request that Owners notify us well in advance of any periods that the property will be unavailable for sale. Our cancellation terms are outlined in the Terms and Conditions. Cancellation fees will be paid to the property owner, minus the commission unless the notification of cancellation is more than 8 weeks before departure in which case forfeited deposits will be held by Newquay-Apartments to cover administration and marketing costs.

FEES

There is a one off Registration Fee of £100.00 plus VAT. This covers photography, the marketing write-up of the property (which will be sent to you for full authorisation prior to going to print), and uploading of the property details on to our website and booking system. 

Any additional changes such as updated photographs or changes to the property description will incur a fee of £20 plus VAT.

Our commission rates are as follows:

BRONZE: 15% plus VAT of the holiday let charge.

SILVER: 20% plus VAT of the holiday let charge.

GOLD: 25% plus VAT of the holiday let charge.

For full terms and conditions, please click here.